Identify potential - Encourage development - Realise success


The best managers empower and inspire individuals for better performance.

Senior managers cannot do everything themselves. With so many pressures to face, you need to ensure that your teams have the confidence to lead as well. You need to understand how to generate confidence by personally being able to coach and mentor your reports. Give them the tools, let them take the strain, so that you can focus on some of the pressing, bigger issues.

Unleash your organization's hidden potential; support and encourage individuals to do what they do better. Inspire motivate and develop your most valuable asset - your people.

What does this course cover?

Develop your understanding of effective coaching, mentoring and implementation in the workplace. Learn to facilitate the motivations, desires, skills and thought processes of individuals so that they can make real, lasting changes. Develop the performance, skills and potential of your staff.

  • The critical steps in coaching
  • The role of the successful mentor
  • Coaching and mentoring as development tools
  • Personality and learning styles
  • Using influence to gain commitment
  • Giving negative feedback effectively
  • Problem solving and decision-making
  • Turning goals and dreams into achievable objectives
  • Mentoring diverse groups.

How will I benefit?

By the end of this course you will be able to:

  • Identify where coaching and mentoring are most appropriate
  • Appreciate the advantages and disadvantages of the different approaches
  • Know how to be an insightful and creative coach rather than just a knowledgeable coach
  • Understand how to respond to and enable change
  • Overcome barriers to effective implementation
  • Define, record and evaluate progress and deliver feedback.

How will my business benefit?

  • A more productive and fulfilled workforce
  • Help to develop your people – the ultimate competitive advantage
  • Low turnover of staff, hence reduced recruitment and HR costs
  • An organization committed to success.

What makes this Toolkit course special?

  • Practical and interactive sessions role playing real life scenarios
  • An interactive course where you have the opportunity to practically improve your coaching skills
  • The inspirational surroundings of the Tamar River Function Centre to stimulate your creativity and give you new perspective.